Carbone Honda Yorkville Takes Care of Your Service Needs While Keeping You Safe

Social distancing has become an effective way to slow the spread of the COVID-19 virus. Our dealership is happy to be able to support anything that promotes the health and safety of our community. With this method working to stunt the growth of this disease, we understand why so many Utica, NY drivers may not want to stop social distancing to take care of their vehicle's service and repair needs. Unfortunately, ignoring your car's recommended maintenance could lead to decreased levels of performance, as well as put you at a higher risk of needing an expensive repair. The service center at Carbone Honda Yorkville, located at 5009 Commercial Drive in Yorkville, NY, has no-touch service that lets you maintain your health, while also making sure your vehicle stays reliable and safe.

Learn How No-Touch Service Can Work for You

Our dealership is committed to doing what it can to protect your health and safety, while making sure that we also take care of your car, truck, SUV, or minivan's needs. No-touch service does this by eliminating any contact with our staff. This way, both you, and our staff, can continue social distancing, but your vehicle's maintenance and repair needs don't get ignored or unmet. Taking advantage of no-touch service is simple. Just follow the simple steps below:

Step 1. Schedule Your Service Appointment by Phone or Online

We know that some Rome, NY customers might not be able to make a phone call during business hours during this unprecedented time.  They might be trying to work from home, while simultaneously teaching children. For those folks, it is easy to schedule your appointment on our website. Our service scheduling tool is simple to use, and you can set your appointment in a few quick steps. There is always the option of calling one of our service advisors. They can also make scheduling an appointment a breeze.

Step 2. Bring Your Car into Our Service and Use Our No-Contact Drop-Off Box

When you drive your car to us on the day of your appointment, you will have two ways that you can get us your keys. The first requires you to come into our service center and give your keys to one of our service advisors. We have put up glass partitions as barriers between our staff and customers for everyone's protection, but we strongly suggest using our second option to limit your exposure to others. You can use our no-contact drop off box. Our service team checks the box frequently, especially around times of appointments, so you won't have to worry about slipping through the cracks. If you have a message you want to relay to the service techs about your maintenance or repair, give our service advisors a call from your car before you leave.

Step 3. Practice Social Distancing in Our Lounge

We realize that some of our Oneida, NY customers will want to wait with their car, truck, SUV, or minivan while it gets its car service or repairs. During your time in our lounge, please remember to keep six feet between yourself and other customers at all times. It is also recommended that everyone who comes to our lounge wear a mask or face covering. Our dealership is strictly following the Centers for Disease Control (CDC) guidelines regarding sanitation, so our lounge area is disinfected several times a day for the continued well-being of all our customers.

Step 4. Complimentary Service Loaners Available for Long-Term Repairs

Some auto repairs may take longer than the projected time. In this case, our dealership wants to ensure that you will have reliable transportation, so we have complimentary service loaners available. All of our loaner cars are thoroughly disinfected and sanitized after each use, per CDC guidelines. This means that you can get behind the wheel of one knowing that we have taken all the proper precautions to protect your health and safety.

Step 5. Your Vehicle Will be Completely Disinfected After Every Service We Perform

The service team at Carbone Honda Yorkville in complete compliance with all the CDC guidelines when it comes to making sure we are protecting the health of our staff and customers. All our service technicians are practicing social distancing while they perform their car service and repairs. They are also wearing gloves while they work. In addition, when your service or repair is completed, your car, truck, SUV, or minivan will be thoroughly sanitized and disinfected. Every potential spot that could be touched will be wiped down with cleaning materials proven to kill the COVID-19 virus.

Step 6. We Want You to Drive Away Assured and Content

Carbone Honda Yorkville, in Yorkville, NY, cares about protecting your health. Make your service appointment today to ensure you are taking the best care of your vehicle, and yourself, so you both stay healthy during this tough time.

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Contact

Carbone Honda Yorkville

5009 Commercial Dr
Directions Yorkville, NY 13495

  • Sales: 315-235-1622
  • Service: 315-235-1622
  • Parts: 315-235-1622

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday 10:00 AM - 2:00 PM